Lastly, Waterstones is still a great place for books, can't argue with that. Unfortunately we are unable to accept National Book Tokens on our Website, however the Foyles website are able to. If you would like to cancel an order placed on Waterstones.com, please sign in to your account and visit the ‘Orders’ page. Please note that: The shop will email you when your item is available for collection. In the light of the pandemic, to help our customers we have permanently extended our returns window from 30 to 60 days in addition to any periods of time our shops are physically closed due to lockdown. Once you have posted your first review, why not continue to review your favourite books? Waterstones offers a variety of wonderful Books goods at an alluring price. We have recently updated our Privacy Policy. If your order has not yet been despatched, you can request a cancellation on the order details page. If your order has not yet been despatched, there will be an option to request a cancellation at the bottom of the order … This item can be requested from the shops shown below. If your order has been despatched you can return it to us once you receive it. If your order has not yet been despatched, you can request a cancellation on the order details page. Unfortunately, there is no waterstones online codes for free shipping, but the good news is that you do not need any to benefit from it! Please be aware that reviews will not always appear immediately on site and can take up to 24 hours to show, and 48 hours on weekends. For example, a different discount code of Waterstones is not very likely to provide the same discount on your order. We only request payment for an order when we are about to dispatch it. Then, you can search for the book you'd like to review. Shop for larger corporate orders over £250 – discounts available. If this item isn't available to be reserved nearby, add the item to your basket instead and select 'Deliver to my local shop' (UK shops only) at the checkout, to be able to collect it from there at a later date. But my second order the books arrived with scuffed covers. Now you will be able to post your review and award a star rating to the book. Waterstones Produce a superior edge finish with man-made waterstones. Buy online with Free UK Delivery on Orders Over £25 or Click & Collect within hours. Please provide me with your latest book news, views and details of Waterstones’ special offers. These pages are here to help you get the most from our website and to help resolve any queries you may have. Waterstones Plus Stamps can be earned when you pay for your order upon collection, in line with the Terms and Conditions of the Waterstones Plus Scheme. Create your account and join Waterstones plus. 50% OFF at Waterstones is in your hands. On each product page, you'll see a link to 'Write your review' underneath the title and author. Waterstones does offer free delivery when you spend over £25 on your order. Well look no further with Waterstones’ 300+ retail shops you’re sure to find the latest bestseller, sports or do it yourself book at your fingertips with one click of a mouse to reserve your book online then collect while it your about. If you have changed your email address then contact us and we will update your details. They'll be able to investigate and make sure your card is registered to you. Phone. If you do not have a Plus account, you can sign up for Plus online to receive a digital Waterstones Plus card, or simply pop into your local Waterstones and ask a bookseller. Browse the beautiful, beautiful books and fill up your basket. Would you like to proceed to the App store to download the Waterstones App? I can't understand people who don't read and I certainly can't understand people who don't find Waterstones a magical place. If you have any queries whilst processing your order please call 0115 907 1899 between the hours of 9am - 5.30pm (Monday to Friday) or email waterstoneshelpline@encompassprint.co.uk Waterstones will not be obligated to … By continuing to browse the site you accept our Cookie Policy, you can change your settings at any time. Please be aware that if an item is in an online-only stamps offer, these will not be applied to your Click & Collect order. If you do not yet have an account you can use our Registration Form to create an account. While not major damage I still … Your items will be available to collect from your local Waterstones shop within 2 hours if in stock there, or within 1-3 weeks if not. **CUSTOMER ORDER FREEZE ** We’re really sorry, but we’ve had to p... ut a freeze on all customer orders into store. Please provide me with your latest book news, views and details of Waterstones’ special offers. One book had bent cover corners and the front cover on the other book had split and slightly peeled away down the open edge. They also offer different delivery options and overseas delivery as well. Use amazon instead you will get what you ordered. If you'd like to post a review on Waterstones.com, please sign in to your account using the 'Sign in' link at the top of the page. You will receive an email to confirm this. Unfortunately the Customer Support team do not have the facility to take payments over the phone securely. Simply follow these instructions each time you want to post another one. Please complete our email contact form for questions relating to your order, our shops, our website or Waterstones Plus. Your book must be registered with Nielsen Book Data in order to be eligible for sale in Watertones book stores. This is a once in a lifetime event and we aim to keep this as safe and enjoyable for all attendees. If you used our guest checkout, please click the 'Track your order' link in your Order Confirmation email. Waterstones has said it will close its 280 UK branches from Monday, ... order them by phone or online, or ask someone else to drop them off at your home; You can use your garden, if … Waterstones is a fantastic store to visit, the vast quantities of books, and the quality of the displays can keep me browsing around the store for hours. Please accept our apologies that your query will take longer for us to respond to at the moment. For a list of accepted payment methods on Waterstones.com, please see our Online Pricing and Payments help page. Since they use water as a lubricant and flushing agent, Norton Waterstones are easier to clean than oilstones and won't leave an oil residue on your … Waterstones Returns Department. Waterstones does offer Click & Collect. Full information about how how our staff and customers are being affected, including information about closed shops, can be found. DE14 2UZ . If you have any queries whilst processing your order please call 0115 907 1899 between the hours of 9am - 5.30pm (Monday to Friday) or email waterstoneshelpline@encompassprint.co.uk For all card balance enquiries please call 0808 118 8787 between the hours of 9am - 5.15pm (Monday to Friday) or email support@waterstones.com Check out our combination grit sharpening stones and keep your tools in peak condition! If you need assistance with where to place your purchase orders, please contact accountsalesinfo@waterstones.com. Waterstones Book Hub. Discover our full range of books at Waterstones.com. Some of the most popular questions should be answered above but if you are unable to find an answer to your query, please select one of the options below. In most cases though, we will be able to cancel your order before any payment has been taken. Write. And also, don't forget that different customers purchase different merchandise at … Click the basket icon to review your order. Sometimes this can mean that when we're asked to  cancel an order that the process of receving payment from your card issuer is already is progress. Earn and redeem as you spend in our shops, cafes and online - you’ll find that curiosity has never been more rewarding. The 3-Piece Waterstone Set is a sure savings over buying the individual stones. waterstones.com You are able to track your order using the 'Track Your Parcel' button included in the dispatch email. Waterstones acceptance of your order brings into existence a legally binding contract between us based on Waterstones terms and conditions. Customer Support Postal Address: Waterstones Book Hub UTL Fifth Avenue Centrum One Hundred Burton on Trent DE14 2UZ It takes no sweat to place your order at the items you want with less money. These double-sided waterstones make up the four-stone Norton Waterstone System. By continuing to browse the site you accept our Cookie Policy, you can change your settings at any time. We are happy to refund unwanted items on presentation of a valid receipt or dispatch note provided they are returned within 60 days and in pristine condition. However, our shops are able to take orders for shop collection over the phone; you can find their contact details on our. Your order is now being processed and we have sent a confirmation email to you at This item can be requested from the shops shown below. You'll find all our Christmas 2020 last posting date information here. If you’re after something we don’t have in store, you can still order from www.waterstones.com as the company is prioritising home deliveries. We apologise for this and are looking into why this is happening. Burton-upon-Trent. Please contact these locations directly if you place a purchase order or want to book a stock pick appointment or have a query relating to either: Waterstones Branch Finder. Unfortunately there has been a problem with your order, Please try again or alternatively you can contact your chosen shop on. In the meantime, please ensure that your web browser is up-to-date. If you haven't received an email from us within 24 hours, please send an email to our Customer Support Team with your card number and security code. When your item is available for collection your book have changed your email then! Then, you will be delivered as normal can change your settings at any time Confirmation.... Currently en route to Ireland will be able to investigate and make sure your card is to. Policy, you will be contacted by the shop for larger corporate orders over £250 – discounts available an high! Shop collection over the phone securely cover on the other book had split and slightly peeled away the! 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