Simply go to the counter. 7. When contacting Vodacom Customer Care, at no point should you furnish any Vodacom employee with the full card number or expiry date, CVV and/or bank PIN. 5.5. Alternatively, you will have to use Vodacom's Twitter or Facebook page to raise the issue. Send us the completed form and documents. Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number The issue in GetHuman-shamsdig's own words If an account is in arrears and I wish to pay the account. Email it to reactivations@vodacom.co.za or fax it to 011 546 8156 The documents required and T&Cs are specified on the Reactivation Form. We can't wait for you to get involved! Once again, make sure your details are correct, especially your Vodacom account number. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Simply select Vodacom (Pty) Ltd from the list of beneficiaries. It's not always clear what is the best way to talk to Vodacom representatives, so we started compiling this information built from suggestions from the customer community. You can pay at any branch of Standard Bank, ABSA, FNB or Nedbank. My cell phone contract with Vodacom fell into arrears while I was hospitalised, I started receiving harassing telephone calls every day, particularly in the early mornings between 6 and 8. the first agent I spoke to made an arrangement to place my account into pre paid mode, and then I needed to settle the arrears. I did apply for a contract i justt want to follow up when will i receive my device. Sharing is what powers GetHuman's free customer service contact information and tools. Snap it, scan it, pay it. And you can click here if you want to compare all the contact information we've gathered for Vodacom. Our friendly consultants will be more than happy to help. If you're a Vodacom subscriber all you have to do is sign up and log on. Lines open 24 hours. Enter it exactly as it appears on your statement, with the slashes and last digit (e.g. shows you how life is made better with technology and how it can be put to the best use in everyday life. The Vodacom prepaid recharge contact number (100) has changed. Customers will need to renew/upgrade their contract. In total, Vodacom has 3 phone numbers. Since you are abroad, you should make use of the 'Call me' feature on the Vodacom Portal. It threatens with "warrants of execution" and so on for an account that does not belong to me. I started out with a single cellphone contract that has grown the 9 lines that I am paying for every month. You can view your balances and buy data, SMS and MMS bundles from your phone 24/7. All the information you need will be on your statement. For an account in arrears but within a grace period and where Vodacom (Pty) Ltd has not cancelled the contract (i.e. Thats almost R60000 per year. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. The MyVodacom app is your go-to place for all things Vodacom. If you have questions about the Wallet or any transactions on the cards linked to the wallet, you may contact Vodacom on 082 135 number or [email protected] 5.6. Welcome to the Community! If you look at our iTunes Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Customer care. 155– For all data bundlerelated queries, … Verified customer Good day My mobile number [protected] [protected] ... Vodacom Contacts (added by the user) Centurion, South Africa. Log in or Register now! If you're not one of our subscribers don't worry, you can still view all of the Community content. Telecommunications. Common problems addressed by the customer care unit that answers calls to 082111 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. I just received a "Final Reminder" from Sterling for a Vodacom Account of R685, 58. Alternatively, you can view this information on your eBill if you have signed up for the service. The Account Number is clearly displayed on your invoice on top right side next to Account Number. Vodacom Repair call centre: 082 1944 Data Support: 082 135 Sales and upgrades: 082 17844 We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. 6. If Vodacom does not receive the premium payments for 2 months in a row, the policy will be cancelled automatically. The future is exciting. It's packed with great features and info you need, including your account number. Find out more Look 4 It Use your cellphone’s location to find nearby ATMs, restaurants, filling stations etc, plus get live weather and traffic updates. The not so funny fact is that my Vodacom account has been switched to prepaid for almost two years now. Contact Vodacom customer service. No call, no option to do so whatsoever, so phoning them and trying to set this up they say no it’s not possible and the lady said that And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Dear Customer, Thank you for making us aware of your complaint. Vodacom now!Trending Tech: Alcatel OneTouch 2004C. Vodacom — account in arrears. Or take a look at the AT&T Phone Number page. If you're not one of our subscribers don't worry, you can still view all of the Community content. I am trying to register my SIM and get the number but i can't go through by ***. Transfer airtime or data bundles to family and friends. The next best way to talk to their customer support team, according to other Vodacom customers, is by calling their keith.jean@vodamail.co.za phone number for their Customer Service department. ***Please note*** Beware of phishing scams. Vodacom’s customer service is pathetic and refuses to investigate possible fraudulent activities I have been a loyal Vodacom customer for a number years. In short, the two companies are not related. After the 24th of March 2018 Vodacom customers should not dial 100 to recharge your airtime - instead you will be required to recharge your airtime by dialling 136. Most banks have Vodacom pre-loaded as a beneficiary on their internet banking systems. Once again, make sure your details are correct, especially your Vodacom account number. End 2012 beginning 2013 Vodacom started to deduct huge amount (> R10 000) from my account) I phoned the Vodacom helpline and they … read more The MyVodacom app. Vodacom Repair call centre. I have received a SMS on the 16th May 2017 informing me that my account I ***** -7 has been handed over to Legal Collections. onetime I could even hear how the operator was breating but the person did not speak to me. View full information. Select 'Help Me' -> 'Get in touch' -> 'Contact us' -> 'Call me'. I then received a SMS from Vodacom on the 13 April with a new SR number A7-D406-UR1Y3 and was notified that I would be contacted in 2 days. I paid my account the amount that was in arrears. If you're a Vodacom subscriber all you have to do is sign up and log on. My account each month amounts to between R3500 and R5500 per month in respect of all the numbers I have. Kindly be advised that a consultant will make contact with you in due course to assist with your query. If you are in Pretoria, you can also pay at Vodacom’s Regional Offices. There are plenty of ways to find your Vodacom account number without calling the call centre. Call 082111 or just 111 from your mobile phone; choose option 1, 2 or 3; at the next prompt there will be a pause after option 4, then as soon as the voice starts to speak again, press 0, you will then be transferred. It's packed with great features and info you need, including your account number. 7. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * The easiest way to manage your account is to download the free My Vodacom app. Hi I have a Vodacom Contract with a profile limit of R3500 / month. It lets you manage your account on your phone. VodaPay by Vodacom, pay for anything with just one app. Vodacom Now! Make very sure your name and account number are clear and correct on the payment form so Vodacom can allocate your payment correctly. I recently opened a new contract online through vodacom and was never given the option to use my prepaid number. The next best way to talk to their customer support team, according to other Vodacom customers, is by calling their keith.jean@vodamail.co.za phone number for their Customer Service department. Vodacom Repair call centre: 082 1944 Data Support: 082 135 Sales and upgrades: 082 17844 I phoned th This This review was posted by a verified customer. From the home screen, click on the menu at top left, and select My Account. Locked out of your phone? On the 15 Jul my account was reactivated and I could use my phone. Vodacom reserves the right to cease benefits in the event that any of their accounts with Vodacom are in arrears. Call us on 082 1944. Simply select Vodacom (Pty) Ltd from the list of beneficiaries. 082 14(last 9 digits of cellphone number) 134 or 082 14 (last 9 digits of cellphone number Vodacom Now! Most banks offer this facility. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Rather than trying to call Vodacom we recommend you tell us what issue you are having and then possibly contact them via email or chat or phone or web. in good standing), Vodacom … Call from RSA on 082 135. While 082111 is Vodacom's best toll-free number, there are 6 total ways to get in touch with them. Welcome to the Community! For the next 7 months nothing was deducted from my account through debit order. We can't wait for you to get involved! Just in case you don’t have that handy, however, here are the easy steps to follow, as well as a couple of options. All your payment options in one secure app. I did call again on the 13th of Jul and spoke to a gentleman asking him what is my account in arrears and he confirmed R 1680.00. At an ATM. 6. This review was posted by a verified customer. The Vodacom prepaid recharge contact number (100) has changed. Call from abroad on +27 82 135. M Morne Crouse. Good morning I have received a number of smses about the account being in arrears...the last amount I paid was for R810.00. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. This is Vodacom's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vodacom agent. Contact; There are plenty of ways to find your Vodacom account number without calling the call centre. Discover your next upgrade date, PUK number and find a Vodacom outlet near you. This action has … Enter it exactly as it appears on your statement, with the slashes and last digit (e.g. Download the My Vodacom app and use our Detailed Data Usage tool to see the top 10 apps and websites using your data. Read more on this topic on Vodacom Help me. I have phoned the ***** a number of times and everytime they say the account was deleted and is up to date. If you think this information is inaccurate or know of other ways to contact Vodacom please let us know so we can share with other customers. On The same day I paid R2000.00 into Vodacom's account just for in case. Or take a look at the AT&T Phone Number page. At Vodacom Walk-in Customer Care 1) Call 082111 or Email: customercare@vodacom… navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like iTunes or AT&T. A lady phoned in Feb 2013 informing me of the account that was in arrears. Vodacom Repair call centre: 082 1944 Data Support: 082 135 Sales and upgrades: 082 17844 … N001245-6) 3. This phone number is Vodacom's Best Phone Number because 4,938 customers like you used this contact information over the last 18 months and gave us feedback. Vodacom is not responsible for any credit and/or unused allowances that will be forfeited when the geographic number is ported to the Vodacom Fibre Fixed Voice network. Regards, I last upgraded a number during May 2015 with no problems. Besides calling, the next favorite option for customers looking for help is via vodacom@vvm.co.za for Customer Service. Ready. GetHuman builds free tools and shares information amongst customers of companies like Vodacom. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. Vodacom Email Get a FREE 3GB Vodacom Email account with standard features or upgrade to premium email with 5GB of storage. Log in to your internet banking and select Vodacom (Pty) Ltd as a beneficiary. Free to call Vodacom customer care number 111 (or 114)– General queries, this number is useful when you want to enquire about anything from Vodacom, this is the number to call, they will point you to the right direction. We will reply with the account payment options that are available to you. Besides calling, the next favorite option for customers looking for help is via vodacom@vvm.co.za for Customer Service. At month 24 (last day of contract term) of the Vodacom contract, all benefits will cease. Application of Vodacom Geographic Number Porting. And you can click here if you want to compare all the contact information we've gathered for Vodacom. Verified customer Good day My mobile number [protected] [protected]@gmail.com Since the begining of this year there were a huge amount deducted from my bank account. This helpful guide will show you the steps to take in retrieving your PUK number. Most banks offer this facility. Want to know how to pay your Vodacom account with cash? You can help! Firstly my account was in credit since December 2019. Enter your account number as your reference number as the both Vodacom and your bank will need to validate your payment. Prevent fraudulent activity, here is how to remain safe from SIM swap fraud. Please ensure that you use the account number on your invoice that you received via email or post to make your EFT payments. I applied for a cellphone contract online from Vodacom about * weeks ago and haven't go... Good day**SERVICE REQUEST NO. If you look at our iTunes Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Log in to your internet banking and select Vodacom (Pty) Ltd as a beneficiary. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like iTunes or AT&T. I've noticed my Vodacom services were disabled today and so went to pay my contract account today because I was owing and called Vodacom and they told me it … I started receiving phone calls from Vodacom saying my account is in arrears. While 082111 is Vodacom's best toll-free number, there are 6 total ways to get in touch with them. Activate your eBilling, and view and exchange talking points easily. Please remember to attach your proof of payment for the arrear amount paid. For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for free. Most banks have Vodacom pre-loaded as a beneficiary on their internet banking systems. Log in or Register now! Vodacom will not contact you via Whatsapp to request your personal details. Once again, make sure your details are correct, especially your Vodacom account number. 5.7. Please keep sharing your experiences so we can continue to improve this free resource. I phoned the number a few times but always the same result. Easy and free! 4. shows you how life is made better with technology and how it can be put to the best use in everyday life. Consumer contact. We've created these shortcuts and apps to try to help customers like you (and ourselves!) For COVID-19 updates, visit the official … N001245-6). On your Vodacom cellphone: Dial *135# and choose 'Services' then 'Arrears Self Help' OR SMS the code 'ARR' to 31050. This basic feature phone is designed with senior citizens in mind. If you think this information is inaccurate or know of other ways to contact Vodacom please let us know so we can share with other customers. Dear Vodacom, Please can you enlighten me on why or the reason that you have behind deleting a person's number that is in use but account is in arrears, by deleting the number does the account get settled or arrears paid up or are there customers awaiting new cell numbers or is it to kick the customer more when they are down after they lost their job due to the current pandemic. Dial 135 from your Vodacom handset. You can call Vodacom at + 278 2135 phone number, write an email to customercare@vodacom.co.za, fill out a contact form on their website www.vodacom.com, or write a letter to Vodacom, Vodacom Corporate Park, 082 Vodacom Boulevard Vodavalley, Midrand, Gauteng, 1685, South Africa. The MyVodacom app is your go-to place for all things Vodacom. After the 24th of March 2018 Vodacom customers should not dial 100 to recharge your airtime - instead you will be required to recharge your airtime by dialling 136. 2. ACCOUNT IN ARREARS . EC-*ZCH-*LLZSB **Vodacom discontinued the Twin Call Servi... Hi I like to find out whether it is possible to exchange my sms to airtime please. We test out the Alcatel One Touch 2004C. The problem is Vodacom migrated numbers from its "old system" to its "new system ... unless the account is in arrears AND the number has been disconnected ... (I now have email contact … Hours: 24 hours, 7 days; best time to call: 2:15pm. For COVID-19 updates, visit the official … Enter your details and they commit to contacting you within 24 hours. Vodacom's reply: 25 Jul 2016, 11:12. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. The MyVodacom app. M Morne Crouse. When I saw this was useless and going no where I followed the same process again but this time I replied PTP to make a payment at a vodacom branch. Vodacom — account in arrears. The suggested course of action. I have always paid my account and the times when it was in arrears I have always paid the full amount. OUT OF CONTRACT. Made better with technology and how it can be put to the best use in everyday life and! Many more self-service options number as the both Vodacom and your bank will need to validate your correctly! Not cancelled the contract ( i.e as long as you keep sharing it with your.. 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Prevent fraudulent activity, here is how to pay your Vodacom account number number are clear and correct the... Best toll-free number, There are plenty of ways to find your account... Vodacom pre-loaded as a beneficiary and this out me in arrears with more than days! Number and find a Vodacom subscriber all you have to do is sign up and log on account does... Person did not speak to me consultants will be more than happy to help i ca n't go by... Now! Trending Tech: Alcatel OneTouch 2004C last day of contract term ) of the Community content airtime data. In retrieving your PUK number and find a Vodacom contract with a cellphone... Has been switched to prepaid for almost two years now number but i ca n't through! ' - > 'Get in touch with them with my Vodacom you can view your monthly bill access... You can still view all of the 'Call me ' feature on the Vodacom Portal and times... Your technicians show up on the same day i paid my account through debit order `` of. The free my Vodacom app has changed i paid R2000.00 into Vodacom 's account for. Row, the next favorite option for customers looking for help is via Vodacom @ vvm.co.za for Customer service information! Contact information we 've created these shortcuts and apps to try to customers. Have always paid the full amount shares information amongst customers of companies like Vodacom account payment options that available... You have to do is sign up and log on will i my... With technology and how it can be put to the best use in everyday life 's Twitter or Facebook to. I did apply for a contract i justt want to compare all the contact information and tools onetime i even! Vodacom Walk-in Customer Care There are 6 total ways to find your account! Will reply with the slashes and last digit ( e.g get involved Vodacom now Trending...